The examination of the five journals for the years 1990-2000 yielded a total of 463 EUC articles. Of these, 414 (89.4%) were empirical in nature. I&M had the highest number of EUC articles, a total of 179, due primarily to an increased number of articles per issue and shorter article length. The other four journals averaged 71 articles for the 11 years. To assess the findings, the results include an analysis of the three dimensions and a comparison of journals. Based on these findings, the discussion section addresses EUC trends found in the literature. Taken from : Advanced Topics in End User...

Examining each article in each journal for the given years was a meticulous process. The first step involved reading the abstract and checking the included variables (for empirical articles). If, at this point, the article did not involve EUC, it was eliminated from consideration. If the article was not eliminated, it was further examined and then categorized in a number of ways. Categorization involved examining each variable, dependent and independent, as well as themes for non-empirical articles. Any classification of previous literature involves a certain amount of arbitrariness (DeLone &...

In order to examine the frequency, types, and themes of EUC research, five leading IS journals were scrutinized in their entirety for the years 1990-2000. Every article in each journal during these 11 years was examined and either was included as EUC-related or eliminated. For those articles labeled EUC, a subsequent assessment was conducted to categorize each. The journals selected included the following: Information Systems Research (ISR), MIS Quarterly (MISQ), Journal of Management Information Systems (JMIS), Information and Management (I&M), and Journal of End User Computing (JEUC)1. In...

Organizational Dimension. As DeLone and McLean (1992) point out, there is inherent difficulty in assessing the “business value of information systems” (p. 80). Even so, there are several research streams that examine EUC in its organizational context. These studies do not necessarily measure IS success, but other facets of the relationship, including management, support, and planning. To be included in the organizational dimension of EUC, the article must have an explicit end user association. Measuring this end user relationship is frequently done through satisfaction and usage. The following...

Information systems (technologies) make an impact at four different levels (Brancheau & Brown, 1993; DeLone & McLean, 1992; Harris, 2000; Powell & Moore, 2002; Seddon, 1997): system or information level, individual level, group level, and organizational level. These are summarized below: • System or Information Level: Studies of the relationship between end user and the impact on system or information quality (i.e., impact of distortion effects by end users in Sussman and Sproull, 1999). • Individual Level: Impact of technology on individual performance (such as decision-making time or...