Although the crest of 1995 may be interesting, the most important finding in this study is the persistency of EUC research across all 11 years. EUC remains an important topic for researchers, one that has not diminished during this time. There was no significant difference (p < .05) in number of articles in any of the three dimensions for any of the 11 years. This provides some compelling evidence of the importance of EUC for both researchers and practitioners. Across all three dimensions, for each individual theme, none showed a significant decline (p < .05). Usage, satisfaction, training,...

Figure 6 presents the trends by year for the three dimensions of end user, technology, and organization. As can be seen, the end user dimension increased from 10 articles in 1994 to 27 in 1995. In 1996 it dropped slightly to 25 articles. Technology-focused articles also showed an increase, with a high of 16 in 1995 that was significant at p < .10. Thus, the two dimensions of end user and technology contributed to the peak of 1995, with the end user dimension making a larger impact. In analyzing individual themes within the dimensions in 1995, there were three that reached maximums that year. In the...

The evidence gathered from the 11 years between 1990-2000 clearly indicates that EUC is still a prevalent research topic. With an average of 42 articles per year in just these five journals, there is still wide academic and practitioner interest in the themes of EUC. This section examines the top themes and trends, and discusses limitations to this study. Table 6 lists the top 10 themes or variables in EUC. Six of the themes were in the end user dimension, with two each in technology and organization. This list provides a keen insight into the state of EUC research for these 11 years. Usage and...

Table 5 gives the number of actual EUC articles per journal for the years 1990-2000. The mean for all five journals was 92. There were more articles (p < .10) from Information & Management, a result of shorter article length and more issues per year. I&M usually published 12 issues per year (10 per year in 1990-1991, 1997-1999; only 8 in 2000), whereas the others publish quarterly. In comparing the three dimensions within each journal, interesting differences were noted. As portrayed in Table 5, four of the journals had more end user dimension articles than either of the other two dimensions...

Organizational Dimension. Table 4 provides the themes for EUC articles that focused on the organization (with an end user variable). Project development studies were most common, with 37%. In the empirical studies involving development, the most common dependent variable was satisfaction with the project or application, followed by user participation and system usage. EUC support consisted of 40 articles (27%), and most were information center based (26 of 40, or 65%). All but one were empirical with the most common dependent variable being satisfaction with the information center. Studies concerning...