Increased user satisfaction has been shown to be associated with increased individual impact (Etezadi-Amoli & Farhoomand, 1996; Gatian, 1994; Gelderman, 1998; Igbaria & Tan, 1997). As end user developers are believed to be more satisfied with applications they have developed than are other users of these applications, it is to be expected that they will also perceive that these applications have a greater impact on their work. Therefore, it was hypothesized that:...

Does the process of developing an application enhance the success of that application for the user developer? In order to isolate the effect of actually developing an application on its success for the user, this study compares end user developers using applications they have developed themselves with end users using applications developed by another end user, on a number of key variables that have been considered in the information systems success literature. Spreadsheets are the most commonly used tool for end user development of applications (Taylor, Moynihan, & Wood- Harper, 1998). Therefore,...

Other proposed measures of information systems success that might be appropriate for UDAs include system quality, information quality, involvement, use, individual impact, and organizational impact (DeLone & McLean, 1992; Seddon, 1997). System quality refers to the quality of an information system, as opposed to the quality of the information it produces. It is concerned with issues such as reliability, maintainability, ease of use, and so forth. As this study relates to the success of a UDA for the eventual user, the user’s perception of system quality is considered important. Information...

As end user development forms a large proportion of organizational systems development, its success is of great importance to organizations. The decisions made by end users using UDAs influence organizational performance every day. Organizations carry out very little formal assessment of fitness for use of UDAs (Panko & Halverson, 1996); therefore, they have to rely very heavily on the judgment of end users, both those who develop the applications and others that may use them, as end user developers are not the only users of UDAs. Bergeron and Berube (1988) found that 44% of the end user developers...

An end user developer is someone who develops applications systems to support his or her work and possibly the work of other end users. The applications developed are known as user developed applications (UDAs). So, while the technical abilities of user developers may vary considerably, they are required basically to analyze, design, and implement applications. End user development of applications forms a significant part of organizational systems development with the ability to develop small applications forming part of the job requirements for many positions (Jawahar & Elango, 2001). In a survey...