RESEARCH QUESTIONS, Part 2

Increased user satisfaction has been shown to be associated with increased individual impact (Etezadi-Amoli & Farhoomand, 1996; Gatian, 1994; Gelderman, 1998; Igbaria & Tan, 1997). As end user developers are believed to be more satisfied with applications they have developed than are other users of these applications, it is to be expected that they will also perceive that these applications have a greater impact on their work. Therefore, it was hypothesized that:

H4: End user developers will have higher levels of perceived individual impact when using applications they have developed themselves than when using applications developed by another end user with a similar level of spreadsheet knowledge.

As previously discussed, the end user computing literature has claimed that end user development leads to more timely access to information, improved quality of information, and improved decision making (Brancheau & Brown, 1993; Shayo et al., 1999). While this may be partially due to end users having a better understanding of the problems to be solved by information systems (Amoroso, 1988), the actual process of developing an application also may lead to benefits resulting from a superior knowledge of the application. Hence, it was hypothesized that:

H5: End user developers will make more accurate decisions when using applications they have developed themselves than when using applications developed by another end user with a similar level of spreadsheet  knowledge.

H6: End user developers will make faster decisions when using applications they have developed themselves than when using applications developed by another end user with a similar level of spreadsheet knowledge.

Taken from : Advanced Topics in End User Computing

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